Privacy Policy

Effective Date: 20-June’2024

1. Introduction

Welcome to DREAM PRO Mattress. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dreampro.in] (the “Site”) and make purchases through our e-commerce platform.

2. Information We Collect

We may collect personal information from you in various ways, including:

2.1 Personal Data

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Account username and password

2.2 Automatically Collected Information

  • IP address
  • Browser type
  • Access times
  • Pages viewed directly before and after accessing the Site

2.3 Cookies and Tracking Technologies

  • We use cookies, web beacons, tracking pixels, and other tracking technologies to personalize and enhance your experience on our Site.

3. How We Use Your Information

We use the information we collect from you in the following ways:

  • To process and fulfill your orders, including to manage payments, shipping, and returns.
  • To communicate with you about your order and provide customer support.
  • To send you promotional emails, newsletters, and other marketing materials.
  • To improve our Site and services by analyzing how you use our Site.
  • To protect the security and integrity of our Site and our business.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

4.1 Service Providers

  • We may share your information with third-party service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Obligations

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe

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